Any individual 18 years of age and legally allowed to shop in United Arab Emirates can shop at Oakley UAE Stores. They need to possess a valid credit / debit card (VISA / MASTER CARD) issued by an authorized bank.

You can whatsapp us at 0566881213 between 8:00 am to 5:00 pm and speak to our customer service representative or write to us cs@o-stores.me for any queries you have about O-Stores.me, or your order.

Payment can be made through all Credit Cards and Debit Cards and Cash on Delivery.

We do not offer Gift Vouchers

No, we currently do not support this facility.

We have standard size and size charts.

Unless there has been an error on our part, or the Product you purchased is defective, we cannot accept returns on (1) personalized Products (as these cannot be sold to anyone else), (2) cameras or (3) tech Products.

If you want to return or exchange a product please submit your request here indicating which product(s) and the number of products to be returned. If the product is returnable under these Terms and Conditions, we will arrange for the pickup of such product(s) after our receipt of your return request.

Returns should be made within 14 days of delivery and should be sent back in their original condition and original packaging provided. All items must be unworn and in perfect condition, with labels and tags intact. Due to hygiene reasons, we are unable to accept returns or exchanges on underwear and swimwear products.

If you return a Product because of an error on our part, or because it is defective, this Product(s) must be returned in the condition in which you received it within 14 days of delivery. We will arrange for the pickup of such Product(s) after our receipt of your return request.

Returns/Exchanges will not be accepted on items that are included in a bundle or offer.

We do offer exchanges and can be initiated directly at my accounts page or you can reach out to cs@o-stores.me

Upon confirming that returned items meet the criteria above and qualify for compensation to the customer, we will refund the value paid by the customer in full, on any payments made via Debit/Credit Card (AED 15.00 will be deducted from the refunded sum, to cover for shipping costs). On orders paid via Cash On Delivery, we will offer a coupon code to the customer, equating to the full value of the purchase, that can be used as credit in our online store, in exchange for other product/s (AED 15.00 will be deducted from the refunded sum, to cover for shipping costs). This coupon code will be valid for period of 15 days only.

We currently deliver to all cities across the UAE